Our trend-driven and celebrity-inspired online discount store shares with you coveted fashion items from previous, current and upcoming designer collections at very competitive prices, breaking fashion industry rules and making luxury affordable to all! We are doing extensive research in the market to source real fashion treasures that will be craved by generations of fashionistas! Focusing on statement items and working only with reliable stockists, we are able to offer you high quality, big names and a curated list of must-haves on sale. And to guide you through the dos and don’ts of styling, we are constantly updating you with the latest celebrity looks and ever-useful fashion tips.
Shipping to Canada and the USA is free of charge. For orders over $600 - shipping to the rest of the world is free.
All packages to Canada and packages to the USA under $150 value will be shipped with Canada Post. All remaining shipment to the USA will be done via DHL Express free of charge with ETD of 1 business day.
Packages to the rest of the world will be shipped via DHL. ETD is based on country location but it is anywhere between 3 to 8 business days.
No, we do not do price matching.
Occasionally things don't fit or the style just doesn't work. We get that. So if you have to return or exchange an item, here are the steps:
1. Request a return/exchange authorization number (RA#) within 5 days of receipt of your parcel by emailing firstname.lastname@example.org. Damages/defects must be reported and returned within 3 days of receipt. Include a brief description for the return and the order number. We do not accept returns for items marked as Final Sale.
2. Returns/exchanges must be shipped for return within the time frame stated in your RA email. Once a Return Authorization number has expired, it cannot be renewed for any reason.
3. All returned merchandise must be in its original unworn condition with tags attached. Merchandise must not be worn, altered or washed. The red plastic tag must not be removed. Return of merchandise with missing red tag will be rejected and send back to the customer - NO exceptions. Footwear must also be accompanied by the original shoe box in its original condition.
4. Include your Return Form in your package and ship using a trackable method at your expense. Returns from the U.S. should be shipped via the United States Postal Service (USPS). Returns that are shipped with any service other than USPS will incur brokerage fees, which may be deducted from your refund at the discretion of RUNWAYCATALOG.
5. All returned merchandise should be declared as a "Return of Canadian Merchandise" on the customs declaration form; without this the return may not be successful or may incur additional fees.
6. The initial shipping fees incurred by Runwaycatalog will be deducted from the refund. The following table provides shipping cost based on item value and location.
7. A refund will be issued back to the original method of payment for the merchandise returned. We require up to 2 business days of receiving the merchandise at the warehouse. Financial institutions may require additional days to process the refund before the funds are returned to the account.
8. Any returns received that do not comply with the above may be denied at the discretion of RUNWAYCATALOG. Complete return instructions will be provided via email.
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