Payment Information

Pricing and Currency

The price and currency of an item will vary depending on the country it is being shipped to.

In order to ensure the most accurate pricing, taxes and delivery costs are displayed while browsing our site.

Payment Method

We accept payment via Visa, MasterCard and Amex. Please note only one (1) form of payment method may be used on a single order.

Payment Error Troubleshooting

If you are attempting to checkout and receive the following error message ‘transaction cannot be processed’ please contact your bank in order for them to authorize the transaction.

Charging Your Card

Once your order has been placed, the necessary funds are held under form of pre-authorization. This is not an actual charge. The pre-authorization ensures that sufficient funds will be available to carry out the transaction.

Once your order has been shipped, your card is charged according to the amount and currency of your order.

If your order is unfortunately cancelled, Runway Catalog will release the pre-authorization immediately. Please note that it may take your bank additional time to process the funds back to your account.

Personal Information

All information shared with Runway Catalog when placing an order is confidential. We use secure systems in order to insure that details pertaining to your accounts remain private. For more information on our secure network please visit our Terms & Conditions section.