Shipping & Handling
Please be advised that our fulfillment center is operating normal under the new COVID-19 health and safety measures.
After placing an order, you will receive an email containing all the details. We may also be in touch if we need further information to verify your payment. Once your order is confirmed, it will be dispatched within 2 business days.
Depending on your location and chosen shipping method, delivery takes between 1-5 business days after it's dispatched. We will keep you updated with tracking information and an estimated delivery date. You can also follow your order’s journey by heading to ‘My Orders’ section in your account.
Shipping charges are calculated based on the subtotal after promo codes have been applied and before sales tax.
PoBox /APO/FPO Addresses
Currently, we do not deliver to PO Box and APO/FPO addresses. Please provide an alternate address for delivery.
USA, Austria, Belgium, Croatia, Cyprus, Denmark, Estonia, Finland, France, Hungry, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Netherlands, Portugal, Spain, Sweden, China Mainland, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Kuwait, Qatar, Israel, Saudi Arabia, U.A.E, Mexico, Hong Kong SAR, and San Marino.
We currently do not ship items that are equal or less than £135 to the UK and Northern Ireland. Orders will be cancelled.
We do not cover the cost of taxes and duty for items over £135 to the UK and Northern Ireland.
If the recipient refuses a shipment from RunwayCatalog, the recipient will bear both the original and return shipment shipping costs and any Import Fees incurred on the package. This amount will be deducted from your merchandise refund.
For orders that are placed within Canada, customers will be charged federal and provincial sales taxes - these depend on which province the order is being shipped to. Since RunwayCatalog is a Montreal-based company, Canadian orders will not be subjected to any duties upon delivery as the shipment is not traversing any borders.